Document and Content Management Solutions
Document management has come a long way from the early days when document imaging was a solution only the larger transportation companies could afford or justify. Advances in technology, reduction in hardware costs and more dynamic enterprise workflow applications have all contributed to more cost-effective and value added solutions. These systems today, go far beyond the simple store, retrieve and print capabilities that have become synonymous with the term “imaging solutions”.
Document imaging has evolved into content management which includes the capability of managing data as well as scanned images. Such data may originate in emails, mobile communication data streams, websites and other sources. Through open data base interfaces, content from various sources such as dispatch, accounting, log auditing and mobile communication can be gathered and integrated into a process management workflow that will complete a routine transaction or alert individuals if a transaction is out of standard. Being able to read, interpret, apply business rules and execute workflows automatically allows transportation providers to reduce staffing levels necessary to manage the exception transactions only.
SHIPS offers paperless workflow solutions for financials, recruiting, driver performance, safety and compliance, logistics management, vehicle management and web portal integration.
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Business Process Workflow
Typically, knowledge workers spent several hours a day determining and prioritizing activities based on business rules from data contained in disparate systems. At the core of the SHIPS transportation software, is the Process Manager, an intelligent database engine that compares data from reports, paper, accounting, mobile comm and dispatch systems to your business process rules. The Process Manager will determine if a transaction is within standard and then executes the steps to complete the transaction. The Process Manager benefits your organization by replacing the hours spent by staff determining priorities and task list and allows them to focus their energy on the duties for which they were hired. replaces. Reaction time and consistency in response benefits staff efficiencies and overall customer satisfaction.
EBE's expertise in document imaging and scanning has led to the development of SHIPS enterprise process management solutions. These solutions provide functionality to improve efficiency and exception visibility in every department within a trucking and logistics operation.
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