SHIPS Accounts Receivable and Payable Workflow Solutions Reduce Labor Costs, Decrease Billing Cycle and Streamline Operations
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Headquartered in Channahon, IL, Packard Transport is one of the fastest growing truckload carriers in North America. Its network of more than 500 owner/operators hauls general freight throughout the United States and Canada utilizing its fleet of flatbed, drop deck, step deck, vehicle hauler and van trailers. Packard prides itself on superior service with safe and timely delivery.
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Challenge
As a result of Packard Transport’s fast growth and increased shipper demands, it was looking for ways to streamline the mounting paperwork and improve its operating efficiency. Packard needed a solution that would increase the productivity of its one billing clerk to process more loads per day.
Solution
When Packard began reviewing its options, it became an easy decision to implement SHIPS financial solutions into its accounts receivable and accounts payable departments. SHIP’s ability to store and manage all of its documents paperlessly, alert the staff when exceptions occur or documents are missing and streamline its operations was exactly what Packard was looking for. The capability to integrate with Packard’s existing accounting systems was also a significant factor in Packards decision. “EBE’s staff was totally dedicated to the success of our implementation. They took the time to understand our processes and configure the system to meet our needs. Throughout the entire implementation, we experienced zero downtime in operations.” said Christopher Checca, Packard’s Infrastructure Engineer.
Results
Since implementing SHIPS financial solutions in Packard’s accounting department, they have achieved results beyond their expectations including:
• Receivables have been reduced from 32 to 20 days
• Loads processed have risen from 100 to 300 per day
• Reduced processing staff by 50%
• Reduced billing cycle from 14 days to 3 days
• Improved customer satisfaction
The positive results throughout the accounts receivable and accounts payable departments have motivated Packard to implement additional SHIPS solutions throughout other functional departments.
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