• 800-447-0612
 

Success Story - Riverside

 
 
Riverside

Riverside reduces manual entries by 90%

Solution: SHIPS Mobile

"By integrating a mobile app, we’ve eliminated truckstop scanning, and now drivers submit paperwork immediately using their mobile phones."

Brian Hedge,
Director of IT
Riverside Transport

RESULTS

Reduced manual entries by over 90%

Increased number of drivers processed by 50%

Reduced billing cycle by one day

Improved driver satisfaction due to faster settlements

About Riverside

Riverside Transport began with ten owneroperators and 20 trailers in 1993. Today, the company boasts a 400+ fleet of trucks. Based in Kansas City, Kansaas, Riverside Transport moves a wide variety of freight throughout the U.S. and Canada. It continually strives to be a top employer while providing superior customer service.

The Challenge

Riverside Transport used a third-party indexing service with hosting and imaging solutions. However, its inability to adapt to Riverside’s rapidly changing business needs prevented the service to match the growing enterprise. Riverside sought a solution to integrate with their existing TMS – TMW Suite – while eliminating the manual processes and providing superior efficiency.

The Solution

Riverside Transport selected EBE’s content management automated decision support solution with mobile capture because it integrated with the company’s current software and provided a customizable system as they grew. Since implementing the solution, the automatic entry of paperwork has eliminated much of the manual processes managed by the back office. Staff can now focus on paperwork in the exception workflow, improving efficiencies and driving down costs.

The Future

Riverside Transport plans to implement EBE’s accounts payable solution, which will consolidate their multiple imaging applications into a single product.

 

"With mobile capture, we’ve reduced our billing cycle by a full day. Partnering with EBE, a company that knows the industry, was essential to us."

Brian Hedge

 

Riverside Success Snapshot

 

THE CHALLENGE

Riverside Transport used a third-party indexing service with hosting and imaging solutions.

THE SOLUTION

Riverside Transport selected EBE’s content management automated decision support solution with mobile capture because it integrated with the company’s current software.

 
 

RIVERSIDE RESULTS

 
 
 
Reduced manual entries

Reduced manual entries by over 90%

Increased number of drivers

Increased number of drivers processed by 50%process

Reduced billing cycle

Reduced billing cycle by one day

Improved driver satisfaction

Improved driver satisfaction due to faster settlements

 
 
 
Arrow

Achieve Similar Results

Get a free assessment on how much your company could save on costs and time by implementing one of EBE’s software solutions

TRUSTED BY OVER 650 COMPANIES

Admiral MerchantsBeelmanBellavanceBulk Transit CorporationContainer Port GroupContransCovenant TransportDOHRN Transfer CompanyEPES Transport SystemHeartland ExpressHeniff Transportation SystemsJA Frate Logistics NationwideLandtran SystemsMaverickNu-WayPrice Truck LineRTI Riverside Transport Inc.SalSon LogisticsShawSolar TransportTTE Texas TranseasternWestern Flyer XPRESS
Development, Hosting and SEO by OTR Web

© 2021 EBE Technologies